Conflict Management Training Courses, Deal with Difficult People, Anger Management Training Courses on Video

BizHotline Homepage
Conflict Mgt Skill Training
Dealing with Conflict
Deal w/ Difficult People
Ways to Defuse Anger
Handle Difficult People
Managing Conflict

Conflict Management Training Directory > Conflict, Anger Management, Confrontation, People Skills, Training Videos and CD-ROMS > Category

Conflict Management Training

21 Ways To Defuse Anger and Calm People Down

Learn peacekeeping skills you'll use to prevent blowups, mediate disputes and foster teamwork

21 Ways to Defuse Anger and Calm People Down, deal with difficult people, confrontation skills, anger management, defuse anger , teamwork,corporate conflict,business training,corporate training You've had it happen to you: Someone erupts and you sit there speechless, your own emotions "flood" and you're left feeling frustrated and angry. You've seen it happen to others: Disputes bring your workplace to a halt -- and mishandled anger damages relationships and stifles teamwork. But the good news is: You can learn to manage other people's anger and turn it into a catalyst for positive change, with the help of this video training program. You'll discover dozens of anger-reducing techniques you can use with your co-workers, customers, employees, bosses.

Program Highlights

The first thing to do when confronted by an angry co-worker
How to keep yourself calm when provoked by an angry person
Ways to help co-workers sidestep emotions and concentrate on solutions
One thing you should always do before jumping into the middle of a conflict
Precise language to use in the heat of outbursts, hostility and personal attacks

Product

CODE

Price

Order

21 Ways to Defuse Anger and Calm People Down - 4 audiocassettes (4 hrs. 4 min.) Includes: 36-page workbook

C10293

$59.95

21 Ways to Defuse Anger and Calm People Down Each additional workbook

C30107

$9.50

Quantity:

21 Ways to Defuse Anger and Calm People Down - 2-volume video set (2 hrs. 59 min.) Includes: 38-page workbook

C20952

$149.95

21 Ways to Defuse Anger and Calm People Down - Each additional video workbook

C30127

$9.50

Quantity: