Customer Service Training Videos
50 Ways to Keep Your Customers
 We have said it before and we will say it again: like it or not,
customer service is the competitive battleground of the new millennium. Buying decisions in many cases will be made not only on the quality of the product but on the quality of the customer service.
So, regardless of your job title, position in an organization, or experience, your number one task will always be to attract, satisfy and preserve customers. Terrific customer service is the ultimate goal!
50 Ways To Keep Your Customers with Dr. Paul Timm provides those hands-on, do-it-now techniques and skills that will keep customers happy and ensure that they keep coming back.
"50 Ways To Keep Your Customers is an outstanding value. In a market where prices seem to be escalating, it is an old-fashioned good investment: versatile, comprehensive
content delivered in an interesting fashion for an excellent price."
Training Media Review, Venture Publishing, Boston, MA.
50 Ways to Keep Your Customers Training Course on Audio and Video
Rated by Training Media Review, as one of "the best videos," this program provides the common sense information to help anyone improve their customer service.
We have all suffered from poor customer service and it's not pleasant. And it does not have to be that way. By using the techniques and skills found in 50 Ways To Keep Your Customers
something can be done and it can be done now. Numbered one to fifty, each skill in this 60-minute video can be put to use immediately. They are practical, workable techniques that take
the mystery out of how to give exceptional customer service.
Give it a try. It can only help!
Complete with video, audiocassette and book. Available in NTSC or PAL. 60 minute or on DVD
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Product
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CODE
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Price
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Order
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DVD - 50 Ways to Keep Your Customers - DVD, Audio CD, and book (60 min.)
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j1011DV
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$129.95
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VHS VIDEO - 50 Ways to Keep Your Customers - VHS Video, Audio CD, and book (60 min.)
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j1011AV
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$109.95
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Each Additional Workbooks
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j1011B
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$12.95
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Additional Audiocassettes
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j1011A
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$12.95
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