Business Management Training on CD-ROM
Conducting Meetings: Managing a Meeting
Conducting Meetings: Managing a Meeting enables participants to improve their ability as a meeting leader. They acquire the knowledge and skills they need to facilitate situation analysis, brainstorming, and decision
making in a meeting, as well as techniques for fostering creative thinking and for managing conflict among meeting participants.
Business Management Training Course on CD-ROM teaches you to:
- Lead meeting discussions through a logical sequence of activities to arrive at well-informed and well-thought-out decisions.
- Recognize when a meeting's participants cease thinking independently and take action to avoid 'groupthink'.
- Identify and manage the difficult personality types present in a meeting.
Content Emphasis: Skills-Based
Audience: Managers and employees who want to improve their ability to manage a meeting.
Total Learning Time: 2 - 4 Hour(s)
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Product
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CODE
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Price
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Order
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Conducting Meetings: Managing a Meeting CD
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ng41010
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$110
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Course Contents
Unit 1: Background Information
Duration: 0.5 - 1 Hour(s)
- Understand who can lead meetings.
- Recognize the different types of meeting leaders.
- Know the characteristics of an effective meeting leader.
- Simulation Overview: In this simulation, you will be meeting with Janet Porter to discuss the process for managing a meeting. Through your questions, you will
identify who should lead meetings, the different types of meeting leaders and the characteristics of effective meeting leaders.
Unit 2: Making Decisions and Generating Ideas
Duration: 0.5 - 1 Hour(s)
- Follow the process for making decisions.
- Analyze a situation properly.
- Generate options using a variety of techniques.
- Select the best option for the situation.
- Implement the option successfully.
- Simulation Overview: You will be meeting with a team of managers and employees to address a shake-up in the market. One of your competitors, Westport
Industries, has cut its prices for a similar product model by 15%. This impromptu meeting was called to decide how the company should respond to this change. It
is your responsibility to manage the meeting and control the flow of discussion.
Unit 3: Eliminating Groupthink
Duration: 0.5 - 1 Hour(s)
- Understand how groupthink affects meetings.
- Recognize the characteristics of a group suffering from groupthink.
- Take action to avoid groupthink.
- Simulation Overview: You are resuming a meeting with a team of managers to continue discussing how to address a 15% price drop by one of your competitors.
Yesterday's discussion resulted in uncertainty about what course of action to take. Everyone has taken the evening to look at the options available and is ready to
make a decision. It is up to you to keep the discussion focused and create a plan of action.
Unit 4: Handling Conflict and Difficult Personalities
Duration: 0.5 - 1 Hour(s)
- Understand the sources of conflict in a meeting.
- Resolve conflict in a meeting.
- Know which difficult personality types to watch for in a meeting.
- Successfully address difficult personality types.
- Simulation Overview: It has been one week since your team decided how to respond to a 15% price drop by Westport Industries. This meeting was called by
the Vice President of Sales to discuss why he wasn't included in the decision making process. It's up to you to successfully manage the conflict in the meeting
and make sure each participant supports the decision.
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