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Leadership Training on CD-ROM

Decision Making & Problem Solving: Decision-Making Fundamentals

Decision Making & Problem Solving: Decision-Making Fundamentals teaches you a variety of decision-making techniques. You will develop the skills that are necessary to make important decisions with various people and ensure the results of your decisions.

Learn To:

• Devise objectives given the background information.
• Establish and compare options in a variety of situations.
• Address employee Groupthink.
• Identify the best choice from various options.
• Achieve group consensus about important decisions.

Total Learning Time: 2 - 4 Hour(s)

Leadership Training Program on CD-ROM

Unit 1: Background Information
Duration: 0.5 - 1 Hour(s)

• Define decision-making.
• Differentiate between decision making and problem solving.
• Recognize who has the authority to make decisions.
• Identify characteristics of a good decision-maker.
• Determine the steps to take before making a decision.
• Simulation Overview: Each of the simulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation.

Unit 2: Personal Decision-Making
Duration: 0.5 - 1 Hour(s)

• Know how to properly define objectives.
• Establish and compare options to identify the best choice.
• Effectively implement decisions.
• Determine if a decision was successful.
• Understand strategic decision-making.
• Simulation Overview: In this simulation, you will meet with your company's Finance and Marketing Directors. You have received an offer from an Asian manufacturer to buy your Phone Equipment Line. You need to make a decision to sell or keep the line given certain time constraints.

Unit 3: Team Decision-Making
Duration: 0.5 - 1 Hour(s)

• Understand the importance of group decision making.
• Determine who is responsible for making decisions in a group.
• Identify the characteristics of effective decision making groups.
• Recognize how groups influence decision-making.
• Address Groupthink.
• Simulation Overview: In this simulation, you will meet with the Directors of Finance and Marketing and the North American Sales Manager of your company. You need to decide whether it is more beneficial to purchase a competitor and their new technology or invest in research to develop the technology internally.

Unit 4: Decision Making During a Crisis
Duration: 0.5 - 1 Hour(s)

• Understand why creativity is important to decision making.
• Promote creativity in group members.
• Improve brainstorming techniques.
• Understand the relationship between power and decision making.
• Address conflict within a group.
• Simulation Overview: In this simulation, you will meet with the Finance and Information Systems Directors and the Customer Support Manager of your company. You have learned that your company is experiencing a serious problem with accounts receivable due to malfunctions in the customer billing database. You need to make a series of critical decisions immediately.

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