Human Resources Training
Diversity: What Managers Should Know
In Diversity: What Managers Should Know, participants acquire the knowledge and skills to welcome and manage a diverse workforce. Participants review what diversity is and how it influences relationships between
co-workers. They learn to differentiate between-and overcome-stereotyping, prejudice, and discrimination. They acquire the communication skills they need to maximize the advantages of workplace diversity.
Human Resources Training Course teaches you to:
- Understand the benefits of valuing diversity.
- Implement a six-step process for managing diversity.
- Utilize an understanding of cultural differences and differing personality types to promote diversity and avoid common pitfalls.
- Communicate effectively within a diverse workplace.
Audience: Managers who work in a diverse organization.
Total Learning Time: 2 - 4 Hour(s)
|
Product
|
CODE
|
Price
|
Order
|
|
Diversity: What Managers Should Know
|
ng47008
|
$110.00
|
|
Course Contents
Unit 1: Background Information
Duration: 0.25 - 0.5 Hour(s)
- Understand the meaning of diversity.
- Know what makes people diverse.
- Identify common misconceptions about diversity.
- Recognize the three approaches used to address diversity.
- Appreciate the advantages of a diverse workplace.
- Simulation Overview:
- In this simulation, you will be meeting with John Cunningham, Icon International's Assistant General Counsel, to discuss various aspects of diversity. Through your questions, you will
learn the definition of diversity, common misconceptions about diversity, the approaches used to address diversity, and the advantages of maintaining a diverse workforce.
Unit 2: Understanding Differences
Duration: 0.25 - 0.5 Hour(s)
- Be aware of cultural differences.
- Understand how cultural differences impact relationships.
- Identify your personality style.
- Realize how your personality influences others.
- Simulation Overview:
- In this simulation you will be meeting with Ann Logan, Icon International's Assistant General Counsel, to discuss the definition of culture and you will learn about prominent
cultural differences. In addition, you will discuss the four major personality styles that individuals adopt and learn which style most closely reflects your personality.
Unit 3: Overcoming Barriers to Diversity
Duration: 0.25 - 1 Hour(s)
- Understand how stereotypes lead to prejudice.
- Realize how discrimination develops from prejudice.
- Differentiate between inward and outward responses to discrimination.
- Recognize the three negative ways of dealing with discrimination.
- Avoid discriminating against others.
- Simulation Overview:
- In this simulation you will be meeting with meet with Louis Scott, Icon International's Assistant General Counsel, to discuss stereotypes and prejudices. In addition, you will
learn about typical responses to discrimination and ways to avoid discriminating against others in the workplace.
Unit 4: Communicating in a Diverse Workforce
Duration: 0.25 - 1 Hour(s)
- Take steps to communicate effectively in a diverse workplace.
- Welcome new members into your workplace.
- Motivate diverse members of a team.
- Manage conflicts in a diverse group.
- Give feedback effectively to others.
- Simulation Overview:
- In this simulation you will be meeting meet with Sue Bogner, Icon International's Assistant General Counsel, to discuss communicating effectively in a diverse workplace, overcoming
common challenges with diverse coworkers, and motivating and providing feedback to employees.
Unit 5: Managing Diversity
Duration: 1 Hour(s)
- Follow the steps to managing a diverse workforce.
- Avoid common pitfalls when managing diversity.
- Welcome diversity in your organization.
- Know what skills will help you develop a diverse workplace.
- Use these skills on a daily basis.
- Simulation Overview:
- In this simulation you will be meeting with Maxwell Carson, Icon International's Assistant General Counsel, to discuss diversity from a managerial perspective. Through your
questions, you will learn the six-step process associated with managing diversity, common pitfalls to avoid when managing diversity, and the potential consequences of hindering diversity in the workplace.
|
