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Corporate Communication Training

Essential Communicatin Skills for Managers, business training skills, listening skills, communication, videos, cd-roms, telemarketing, public speaking Essential Skills for Managing Conflict

Today, with the emphasis on teamwork and bringing people together from different cultures and backgrounds, and then looking to give those team members POWER; managers and employees alike are increasingly being called upon to interact with a broad spectrum of people. Clearly conflicts are inevitable.

Some of What You'll Learn in Essentials for Managing Conflict:

Recognize the causes and nature of conflict.
Effectively resolve your own conflicts without damaging relationships.
Mediate in workplace conflicts and bring them to a successful resolution.
Remove many of the barriers that prevent conflict from being resolved effectively.
Recognize the different positions that parties within a conflict may take and the positive and negative effects of these positions.

An interactive video and CD-ROM with Workbook, Facilitator's Guide and Flip Charts

Training Program Highlights

Baseline strategies for success
Step-by-step instructions for how to improve key performance areas
A versatile approach for groups or individuals

Product

CODE

Price

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Essential Skills for Managing Conflict - VHS, CD, Workbook, Facilitator's Guide and Flip Charts

C37101

$299.95