Business Management Training CD-ROM
Essentials of Management: Succeeding as a New Manager
Essentials of Management: Succeeding as a New Manager equips individuals with the skills needed to transition effectively into their role as a new manager. They learn how to make a positive first impression and what
actions will enable them to gain respect as a new manager. In addition, students learn how to maintain control and enhance employee productivity.
Business Management Training Curriculum on CD will teach you to:
- Understand the importance of your attitude when managing others.
- Conduct a successful first meeting with employees.
- Follow five guidelines for earning respect from your employees.
- Respond appropriately to individuals who question your authority.
- Follow six guidelines that will help you communicate with your employees.
Content Emphasis: Skills-Based
Audience: Individuals who want to learn how to effectively transition into their role as a new manager.
Total Learning Time: 2 - 4 Hour(s)
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Product
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CODE
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Price
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Order
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Essentials of Management: Succeeding as a New Manager CD-ROM
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ng41020
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$110
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Course Contents
Unit 1: Background Information
Duration: 0.5 - 1 Hour(s)
- Understand the importance of your attitude when managing others.
- Differentiate between autocratic and democratic managing styles.
- Anticipate how employees will react to your new role as manager.
- Simulation Overview: In this simulation, you will meet with Carla Jackson, an Assistant in Icon's Human Resources Department. Through your questions, you
will learn about the importance of having the right attitude as a manager, the different methods of management, how to develop your own management style,
and what to expect when people learn that you are a new manager.
Unit 2: Making a Positive First Impression
Duration: 0.5 - 1 Hour(s)
- Conduct a successful first meeting with your employees.
- Cover the four appropriate topics when discussing expectations with your employees.
- Respond correctly when you do not know the answer to an employee's question.
- Meet successfully with your employees on an individual basis.
- Follow five guidelines that will help you become more knowledgeable about your role as manager.
- Simulation Overview: In this simulation, you will meet with three of your employees for the first time to discuss their progress on each of Icon's major sales accounts.
Nathan Iverson, Melissa Brown, and Luis Encinias, all Account Executives, have concerns and productivity issues that need to be resolved. During this simulation,
you need to deal with their concerns and respond in an appropriate manner. Additionally, you need to confront a rumor that the Account Executives' sales quotas are increasing in the next few weeks.
Unit 3: Gaining Respect as a New Manager
Duration: 0.5 - 1 Hour(s)
- Follow the five guidelines for earning respect from your employees.
- Earn the respect of employees who are of a different generation than yours.
- Follow the three guidelines for earning respect from your colleagues.
- Establish your authority effectively.
- Respond appropriately to individuals who question your authority.
- Simulation Overview: In this simulation, you will meet three of your account executives to discuss the possibility of accepting a few new accounts from a
neighboring district. If you accept these accounts, it could boost your district's sales and help you pass the quarterly sales quota. Melissa, Luis, and Nathan each
have less complex accounts that could be transferred to less-experienced executives. You must gain the respect of your new employees while attempting to enhance the productivity of your district.
Unit 4: Maintaining Control to Enhance Productivity
Duration: 0.5 - 1 Hour(s)
- Follow six guidelines that will help you communicate with your employees.
- Delegate tasks successfully by following a five-step process.
- Use job rotation, job enlargement, and job enrichment to motivate your employees.
- Follow four guidelines in order to discipline your employees effectively.
- Simulation Overview: In this simulation, you will meet on an individual basis with three of your employees, all of whom are facing some issues that are affecting their
productivity. Melissa's performance level has dropped, and you have been receiving calls about the poor work Luis has been doing. Finally, you've recently learned that
Nathan has been passing off some of his assignments to new executives. You must discover the source of your employees' problems, and then find agreeable solutions to enhance their productivity.
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