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Focused Listening Skills, business training skills, listening skills, communication, videos, cd-roms, telemarketing, public speakingFocused Listening Skills
Master an important skill every professional needs to develop

Today's professionals need to listen more and talk less. That doesn't mean sitting back passively; it means listening hard to what's being said -- with feeling, empathy and understanding. Focused Listening Skills training course will show you exactly how to become the kind of listener people open up to, respect and admire.

Focused Listening Skills Communication Training Course

Training Program Highlights

  • 4 techniques to help you listen more open-mindedly
  • The #1 reason we don't listen well
  • How to uncover a message's hidden meaning
  • The best ways to coax revealing answers from reluctant speakers
  • 6 tips to help you concentrate better

Product

CODE

Price

Order

4 audiocassettes (4 hrs. 55 min.) Includes: 39-page workbook

C10285

3-volume video set (2 hrs. 46 min.) Includes: 39-page workbook, 48 minutes of dramatic role-play vignettes, graphic reinforcement of teaching points, interactive exercises

C20825

Focused Listening Skills - Facilitator's Guide

C30143

Each additional audio workbook

C30042

Each additional video workbook

C30157

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