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How to Deal with Difficult People, business training skills, listening skills, communication, videos, cd-roms, telemarketing, public speaking,communication,grammar,listening,presentationHow to Deal With Difficult People
Solve your people problems once and for all

This training program takes a long, hard and often lighthearted look at what you can do to deal with the people who seem to delight in making your life miserable. Learn to coexist with all kinds of difficult people -- from know-it-alls to bullies, back-stabbers and more -- and free yourself from their grip This training curriculum is available on audiocassettes or videos.

How to Deal With Difficult People Business Training Course

Training Program Highlights

  • The best comeback to a biting or sarcastic remark
  • What to do when someone starts yelling or threatens you
  • The one mistake people make that's guaranteed to escalate conflict
  • What to do when your "difficult person" is your boss
  • When to call in a third party to resolve a stalemate
  • How to know when YOU are the difficult one

Product

CODE

Price

Order

4 audiocassettes (3 hrs. 26 min.)

C10015

$59.95

3-volume video set (4 hrs. 38 min.) Includes: 34-page workbook

C20379

$199.95

Each additional video workbook

C30049

$ 9.50

Quantity:

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