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Corporate Communications Training Directory > Interpersonal Communication Telephone and Listening Presentation Skills Grammar and Vocabulary Training Course Category >

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Corporate Communication Training Video

Interpersonal Communication Skills
Training to minimize conflict and build collaboration in today's team-oriented workplace

Effective communication is not just about talking and listening. It's about building team-oriented relationships marked by cooperation, honesty, accuracy and mutual respect. With this audio or video training program, you and your team will gain easy-to-use techniques that will help you be more effective and productive -- immediately and permanently.

Interpersonal Communication Skills Business Training Video

Training Course Highlights

Solving problems and fixing mistakes without blaming or accusing
Creating a "feedback loop" that promotes cooperation
How to present a different opinion without creating hard feelings
How to listen in a way that relaxes other people
Separating facts from opinions, so you're clear on what's really going on
Clarifying questions" that help you get all the information you need
5 ways to identify and clear up mistaken assumptions
Countering put-downs and unfair criticism in a way that preserves your integrity
How to accomplish big results from "small talk"
Specific "verbal buffers" that ease confrontations and convey urgency

Product

CODE

Price

Order

4-AudioCassettes Includes workbook

C14490a

$59.95

4-volume video set (4 hrs. 23 min.) Includes: 42-page workbook

C14490v

$149.95

Each additional audio workbook

C14490pg

$ 9.50

Quantity: