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Organizational Communications Trainng CD

mkorganizcomOrganizational Communications

Communication is the most important determining factor for success in the business world. This course is a must for those wishing to become effective communicators.

Content includes such topics as a verbal and non-verbal communication, persuasion, conflict and anger, and listening.

Course Instructor: Joe Tucker

Joe Tucker, a consultant/trainer for Intelligent Concepts, Inc. has extensive experience in technologies such as DNS, DHCP, VPNs and TCP/IP routing and configuration. He has trained many clients on use of Technology and trains in a classroom and lecture environment on how to install and administer Windows NT/2000/2003. His experience in the deployment of operating systems and applications as well as controlling and maintaining user environments and data is extensive. Joe has taught at Microsoft Authorized Technical Education Centers throughout the United States. Joe's certifications include: CTT Certified Technical Trainer, Cisco Certified Network Associate – CCNA, Microsoft Certified Product Specialist Certification, Microsoft Certified Trainer, and Microsoft Certified Systems Engineer.

Product

Code

Price

Order

Organizational Communications CD

mkorgcom

$99.00

 

Course Outline

What is Communication?

  • Power Tool
  • Communication Components Personal Filters
  • Verbal Communication

Planning Conversation

  • I Feel – You Feel
  • Don't Do and Keep Doing
  • This or That

Non Verbal Communication

  • Proximity
  • Orientation
  • Elevation
  • Touch
  • Face and Eyes
  • Body
  • Clothes
  • Voice

Persuasion

  • WlllFM
  • Stories/Metaphors & Analogies
  • Fell Felt Found
  • Self Persuasion

Conflict and Anger

  • Your Own Anger
  • Anger of Others

Listening

  • Active vs. Reflective

 

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