Project Management Training CD
Project Management: Quality Standards
Participants in this program learn the importance of developing and fulfilling quality standards. They learn how to develop a project quality plan and avoid the costs of less-than-optimal quality. In addition, they
learn some quality control techniques that they can use when managing a project.
Learn To:
- Incorporate into every project six quality management directives.
- Include eight quality planning issues in the initial planning of a project.
- Identify procurement issues that impact project quality.
- Meet specific conditions to facilitate completion of a credible audit.
- Recognize the eight primary quality control tools when managing a project.
Content Emphasis: Skills-Based
Audience: Individuals who want to learn how to effectively manage a project's quality.
Total Learning Time: 2 - 4 Hour(s)
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Product
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CODE
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Price
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Order
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Project Management: Quality Standards CD
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ng41505
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$110.00
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Project Management Training CD-ROM Course Contents
Unit 1: Quality Overview
Duration: 0.5 - 1 Hour(s)
- List the five steps of the project management process.
- Define the quality management project variable.
- List characteristics of quality.
- Incorporate into every project six quality management directives.
- Address four vital issues through quality management.
- Simulation Overview: In this simulation, you will be meeting with Nancy Hurst, one of Icon International's Product Managers, and Don Hamilton, one of Icon's Vice
Presidents of Marketing, for a quality circle meeting. The purpose of this meeting is to discuss the implementation plan for Icon's video-conferencing network. The three
of you need to define the quality level for the implementation, identify problems that could affect the quality, and create solutions to those problems.
Unit 2: Quality Planning
Duration: 0.5 - 1 Hour(s)
- Consider five key criteria during quality planning.
- Include eight quality planning issues in the initial planning of a project.
- Identify quality-related activities that can be overlooked during a project.
- Perform specific planning activities that will positively impact project quality.
- Identify procurement issues that impact project quality.
- Use checklists when performing quality management.
- Simulation Overview: In this simulation, you will be meeting with Ronald Spear, one of Icon International's Vice Presidents of Marketing. Ronald has worked
closely with several project managers, and he is greatly concerned about the quality of Icon's end products. Ronald would like to discuss quality planning and some aspects of quality management.
Unit 3: Quality Improvement
Duration: 0.5 - 1 Hour(s)
- Define quality assurance and its importance to effective project completion.
- Meet specific conditions to facilitate completion of a credible audit.
- List five major categories related to the cost of quality.
- Recognize the effects of non-quality work.
- Identify three areas of a project in which cost can be reduced.
- Simulation Overview: In this simulation, you are meeting with Connie Harper, a professional auditor from Bedford & Brown. Based on a quality circle meeting about
Icon's video-conferencing network, Connie has been hired to conduct an audit of Icon's technical support team. You are meeting with her to discuss what items
need to be covered in the project quality audit, how the audit will be conducted, and what information will be available in the project audit report.
Unit 4: Quality Control
Duration: 0.5 - 1 Hour(s)
- Define quality control.
- Differentiate between quality control and quality assurance.
- Consider four important issues when developing a quality control system.
- Use basic statistical terms when monitoring project quality.
- Recognize the eight primary quality control tools when managing a project.
- Identify the kinds of information that can be gathered from control chart analysis.
- Simulation Overview: In this simulation, you will be meeting with Greg Avery, Icon's Engineering Manager, and David Morris, an Icon Engineer. You will be
discussing the results of the implementation of the video-conferencing network for Icon's Dallas and New York locations. During this quality control meeting, you
need to help Greg and David establish solutions to the quality control problems.
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