Team Building Curriculum
Team Participation: Decision Making in Teams
In Team Participation: Decision Making in Teams, participants explore the process of reaching consensus, examine the challenges of doing so, and develop the ability to make positive contributions to team decisions.
Learn To:
- Apply best practices for making team decisions.
- Understand and avoid 'groupthink,' in which team members become complacent about thinking independently.
- Act appropriately to influence biased team members.
- Rate team options against predetermined criteria.
- Identify and avoid attitudes and behaviors that defeat consensus.
Content Emphasis: Skills-Based
Audience: Managers and employees who want to learn how to make effective team decisions.
Total Learning Time: 2 - 4 Hour(s)
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Product
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CODE
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Price
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Order
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Team Participation: Decision Making in Teams CD-ROM
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ng42107
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$110.00
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Team Building Curriculum on CD-ROM
Unit 1: Background Information
Duration: 0.5 - 1 Hour(s)
- List the benefits of collective decision making.
- Explain divergent and convergent thinking.
- Apply the rules for making team decisions.
- Simulation Overview: In this simulation, you will be meeting with Carla Jackson to discuss team decision making. Through your questions, you will identify the
benefits of collective decision making, what thought patterns form the decision making process, and what rules teams should follow when making decisions.
Unit 2: The Nature of Team Decision Making
Duration: 0.5 - 1 Hour(s)
- List the elements of team decision making.
- Apply guidelines that facilitate the decision making process.
- Explain how groupthink impedes decision making.
- Use the fundamental steps for decision making.
- Identify the benefits of consensus.
- Simulation Overview: In this simulation, you will be meeting with the Vice President of Marketing, a Product Manager, and the Regional Vice President of
Sales. Icon is currently going through an Enterprise Resource Plan implementation and the four of you need to identify what type of system will be beneficial to your
departments. The idea has been presented to implement a better system to analyze the return on investment from the company's advertising.
Unit 3: The Consensus Process
Duration: 0.5 - 1 Hour(s)
- Identify four tasks that prepare teams to use consensus.
- Describe how to create a consensus-oriented atmosphere.
- Apply the six steps of the consensus process.
- Identify two actions for influencing a biased team member.
- Rate team options against predetermined criteria.
- Apply the four guidelines for managing team conflict.
- Simulation Overview: In this simulation, you will be meeting with the Director of Information Services, the Director of Finance, and the Regional Vice President of
Sales, all members of the team responsible for implementing an Enterprise Resource Plan. During this meeting, you and your team members must weigh the
advantages and disadvantages of the Enterprise Resource Plan introduced by one of the team members.
Unit 4: Consensus Challenges
Duration: 0.5 - 1 Hour(s)
- Identify misconceptions about consensus.
- List the challenges of consensus.
- Identify attitudes that defeat consensus.
- Describe the behaviors that are detrimental to consensus.
- List the pitfalls of the consensus process
- Simulation Overview: In this simulation, you will be meeting with the Director of Information Services, the Vice President of Products and Services, and the
Customer Service Manager to discuss options to help the Customer Service Department handle its extra call volume. Your team only has an hour to brainstorm
ideas that will later be presented to the president, and you must reach a consensus on the ideas.
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