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Tele Etiquette

Business Management Training CD

Telephone Etiquette Distance FacilitatonReady Minds - Telephone Etiquette Distance Facilitaton

Telephone help has been provided for decades and has been used in facilitation assistance for more than 40 years. Think of all the ways you se the telephone to get help.

This course will give you a better picture of the use of the telephone for distance facilitation and show you how to quickly and correctly make the most of the telephone for distance facilitation.

Course Instructor

Harvey Schmelter-Davis NCC, GCDF, DCC, is the senior practitioner-in-residence at the Heldrich Center for Workforce Development at Rutgers University Heldrich Workforce Center Registry, New Brunswick, NJ. Harvey specializes in Global Career Development Facilitation Instructor Training and has developed Fast Track Course for Career Development Facilitators.

Course Outline
  • Module Overview
  • Telephone Intro
  • Why Use The Telephone
  • Why Not Use the Telephone
  • Telephone Overview
  • Jacks Call Intro
  • Debrief
  • Conclusion

Item

Code

Price

Order

Telephone Etiquette- Training CD (single user license)

mkteleq

$149.00

Library License -Telephone Etiquette- CD 

mkteleqb

$298.00

 

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